Sucessful Payment

How do I know my payment was successful?

After a successful payment, you will receive:

• An order confirmation email
• An SMS/WhatsApp notification (if enabled)
• An Order ID for future reference

You’ll also see a confirmation message on the screen after checkout.

What happens after successful payment?

Once your payment is confirmed:

1. Your order is processed
2. The item is prepared or customized (if applicable)
3. Your order is shipped within the estimated timeline
4. Tracking details will be shared once dispatched

Will I receive a receipt?

Yes, an invoice/receipt will be sent to your registered email.
You can also download it anytime from the My Orders section.

Where can I check my order status?

To check your order status:

1. Log in to your account
2. Go to My Orders
3. View the current status of your order

Payment was deducted but no confirmation received

If your payment was deducted but you didn’t receive confirmation:

• Wait a few minutes and refresh the page
• Check your email (including spam/junk folder)
• Verify your bank/payment app status

If the issue persists, contact our support team with your payment details.

Can I change payment details after successful payment?

No, once payment is successful, payment details cannot be changed.
If needed, you may cancel the order (if eligible) and place a new one.

Need help with your payment?

If you face any issues, contact us via:

• Email support
• Website contact form
• WhatsApp/chat support

We’re here to assist you!

Important Notes

• Keep your Order ID for tracking and support
• Refunds will be processed as per our policy