CharmcGift
FAQ
Browse your favorite products, add them to cart, and proceed to checkout. Enter your shipping details and choose your preferred payment method to complete the order.
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
Once payment is completed, you will receive an order confirmation via email/WhatsApp.
Yes, you can place an order as a guest without registering.
Yes, COD is available on eligible orders and locations.
Yes, we provide shipping services across India.
Orders are processed within 1–3 days and delivered within 4–8 working days.
Tracking details will be shared via email or WhatsApp once your order is shipped.
Shipping charges except TamilNadu and Kerala are calculated at checkout.
Express delivery may be available for select locations—contact us for details.
Yes, cancellations are allowed within 12–24 hours of placing the order.
Returns are accepted only for damaged, defective, or incorrect items.
Contact us within 24–48 hours with photo/video proof for a replacement or refund.
Refunds are processed within 5–7 business days after approval.
Customized products are non-returnable unless they arrive damaged or defective.
Yes, many of our products can be personalized with names, photos, or messages.
You can enter details during checkout or share them via WhatsApp after placing your order.
Changes are possible only within a short time after placing the order.
You can reach us via WhatsApp, email, or the contact form on our website.
Yes, we provide special pricing for bulk and corporate gifting.
Yes, we offer gifts for birthdays, anniversaries, weddings, and more.
Yes, we regularly run offers and discounts. Follow us for updates.
Yes, we use secure payment gateways and protect your personal data.
New user coupon can be used on any item
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